FAQs

The pandemic has changed the way we interact with one another. However, even when it's safe to meet again, we know that it is not convenient for many residents to attend in-person meetings due to work or family conflicts. Be Heard Helena gives you the opportunity to have your say on issues that are important to you, at a time and place of your choice.

• It is a quick, safe and convenient way to have your say on a range of issues and topics at a time that is convenient for you. 
• It is a great way to keep up to date and contribute your views on issues affecting the community.
• It allows for a range of different people, with different views to discuss matters that may impact their community.

Sign up for Be Heard Helena by clicking on the “Sign In” button or the “Register” button in the top right of any page

• Choose a username and password
• Complete a few questions about you
• You will receive an email to validate your email address
• Return to the website and click the “Sign In” button

You do not HAVE to register to access Be Heard Helena, but it is a requirement to participate in the more interactive engagement opportunities. We ask you to register for a few reasons.

• It helps ensure that a broader set of perspectives has an opportunity to be represented by attributing feedback and frequency of feedback to individuals.
• It promotes accountability and encourages people to provide more thoughtful responses because feedback can be attributed to them.

Yes, you can use this website anonymously. Even when you register and post comments, your anonymity is protected because you are identified by your chosen screen name.

Your privacy is absolutely protected and the city will only use your email to contact you with updates and to invite you to participate in consultations.

Your email address will not be distributed to any third party or used for any other purpose. We do not ask for your personal details or require them at any time as part of your participation. For more information, see the platform Privacy Policy.

All feedback is collated and used by the relevant project teams to inform the development of priorities and activities, or to gain insight into community views and opinions.

Note: All comments you make through this website will become public records for anyone to read.

The Be Heard Helena website is coordinated by the Office of the City Manager.  Contact information can be found in the “Who’s listening” section for each project.